datacenter

Digitally Intuitive Gurus' servers are hosted in a Rackspace datacenter which provides a world-class infrastructure necessary to maintain co-located Web servers 24x7. Rackspace operates their Cisco-powered data center out of San Antonio, Texas.  The data center has been engineered to avoid any single point of failure in connectivity, power, or HVAC. And because the data center is not open to the public, you can rest assured that only a handful of highly trained, level-three technicians will be allowed within close physical proximity to our servers.

The data center is physically isolated from everyone but level three technicians. Public access is strictly forbidden. Access to the floor the data center resides on is restricted to those holding Rackspace military-grade passcards. Furthermore, access to the data center itself is restricted by Biometric hand scanners.

Location
San Antonio is an ideal location for a data center because of the absence of natural disasters. San Antonio is on the most seismically stable soil in the US. In fact, San Antonio is one of only two places in the US that Lloyd's of London will underwrite for earthquake insurance. Additionally, the absence of hurricanes and tornadoes make the Rackspace San Antonio data center the perfect location for techDIGITS mission-critical data.

Conditioned Power
Power systems in the Rackspace data centers are designed to run uninterrupted even in the unlikely event of a total power outage. All servers are fed with conditioned UPS (Uninterruptible Power Supply) power that will run if utility power fails. The UPS power subsystem is N+1 redundant with instantaneous failover in case the primary UPS fails. In the event of an extended power outage, an on-site diesel generator can run indefinitely. The generator is regularly tested to ensure that it will continue to function in the event of an emergency.

A Precision Environment
Rackspace data centers are meticulously tidy. All air is circulated and filtered every 90 seconds to remove dust and contaminants. The data center's HVAC (Heating Ventilation Air Conditioning) system is N+1 redundant to ensure that - even in the event of an entire HVAC system failure - there is a duplicate system on standby to take over. An advanced fire-suppression system is in place to prevent any fire from spreading - in the unlikely event that one could start. All cables to servers and routing equipment are securely tied down, and cable racks suspended from the ceiling provide dual routes for all cables. In the event that all cables on a cable rack are cut or burned, packets of data will automatically be routed to a second set of cables on the other side of the data center.